Introduction
At Sakureparado, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, and services.
This policy is compliant with Singapore's Personal Data Protection Act (PDPA) and applies to all users of our website and clients who engage with our services.
Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, company name, and job title when you contact us or subscribe to our newsletter.
- Business Information: Company details, industry, and business challenges when you inquire about our services.
- Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
- Communication Data: Records of your communications with us, including emails, phone calls, and meeting notes.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver the products and services you request
- To communicate with you about your inquiries and our services
- To personalize your experience on our website
- To improve our products, services, and website functionality
- To send you marketing communications (with your consent)
- To comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, analytics providers)
- When required by law or to protect our rights, property, or safety
- In connection with a business transfer, merger, or sale of assets
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encryption technologies
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection practices
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Under Singapore's PDPA, you have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal of Consent: Withdraw consent for the processing of your data where consent is the basis for processing
- Portability: Request transfer of your data to another organization in a usable format
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.
International Data Transfers
Your personal information may be transferred to and processed in countries other than Singapore. When such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@sakureparado.sbs
- Phone: +65 6124816946
- Address: 123 Orchard Road, Singapore 238874
Last Updated: October 15, 2023